Get Information Regarding the Delivery Process of Earmorstore.com
OUR SHIPPING POLICIES
Delivery:
Your package will normally be dispatched via the Royal Mail,DPD or Hermess on the same or next business day after cleared payment. We always confirm via email that your item has been shipped.
All shipping prices are for unlimited items:
Standard 2-3 Days Delivery £4.99
Available on all orders regardless of the price and size of your order
We aim to dispatch your parcel the same or next working day; you should receive it within 2-4 working days from the day you placed the order.
Next Day Delivery £7.99
Available only if ordered before 2pm Monday to Thursday
Your order will arrive the following working day between 9am and 6pm.
Please note Saturdays, Sundays and Bank Holidays are NOT working days.
You will be given a tracking number which will allow you to follow your order
Not available for destinations in the Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland, Guernsey and Jersey, Isle of Scilly and mid Wales.
Standard 2-3 Days Delivery Free
For all order over £100.
Available on all orders regardless of the price and size of your order
We aim to dispatch your parcel the same or next working day; you should receive it within 2-4 working days from the day you placed the order.
RETURNS & EXCHANGES POLICIES
New Products:
EARMORSTORE is consistently recognized for its customer loyalty and we are committed to 100% user satisfaction.
If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs.
To allow sufficient time to field test our gear in the environment of your choosing, if you find a newly purchased product unsatisfactory for any reason we will accept it back within 30-days of receipt for a full refund or exchange for another item(s). However, in either case, return and/or redelivery shipping costs are the customers’ responsibility.
Defective Products:
If you ever experience an issue with a EARMOR product at any time, regardless of where it was purchased, please contact us directly and we’ll do everything reasonable to help you.
How to Make a Return:
To make a return, please take the following steps:
BEFORE returning any products, please contact us [email protected] first to receive an RMA number (Return Merchandise Authorization) and prominently write it on the outside of the package. Packages will not be accepted without an RMA.
Include a note with your name, shipping address, phone number and email, RMA number, and reason for the return (including, if applicable, information about the firearm, ammunition, and usage environment for defective returns). Do not send ammunition.
Wrap the item with quality padding and place in the original packaging or in an appropriate box for shipping.
All refunds will be applied to the credit card used for the original purchase or, if the product was purchased elsewhere, store credit will be issued. You should allow one to two billing cycles for the refund to appear on your statement.
